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Tiger Mist North America logo

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DELIVERY

Do I need to sign for my delivery?

It will depend on the shipping service you selected at checkout:. Express ShippingA signature is required upon delivery as orders are sent with No Authority to Leave for added security. Standard ShippingOrders are sent with Authority to Leave, which

My tracking shows my package is delivered but I cannot find it, can you help?

If your order is marked as delivered but you can’t locate it, we recommend first checking the following locations where it may have been left in a safe place or signed for:. If you still can't find it, please reach out to the shipping carrier directl

What if my package is lost or arrives damaged?

At Tiger Mist, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team with your order number and any relevant details. We understand the dis